Order processing and faq's

To ensure the highest quality, we manually process your orders.  Someone from our office will call you on the number you provided.  During this call, we will confirm your address, service at the address, and collect payment for the order.

We accept any major credit or debit card.  Monthly charges, for plan payment, must be placed on a credit card on auto-pay.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged. Delivery can typically be expected within 3 or 4 business days.

Yes, you can! After confirming your order, via phone,  you will receive an order confirmation via email. Each order is processed within 1 business day..

With very few exceptions, we cover the entire United States, excluding Alaska. (sorry Alaska)

Good news!  If you order our hotspot device, there is no installation.  You simply power the device on and connect via wifi.  For customer who want a wired device, we offer installation in select areas.  If you are outside of our installation area, we can probably "walk you through" your own installation.